Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: January 1, 2025
At Green Fibre, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
We collect information you provide directly to us, including your name, email address, phone number, shipping address, billing address, and payment information when you make a purchase or create an account.
Usage Information
We automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, pages visited, and the time and date of your visits.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and understand user behavior. You can control cookie settings through your browser preferences.
How We Use Your Information
Order Processing
We use your information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
Service Improvement
Your data helps us improve our products, services, and website functionality. We analyze usage patterns to enhance user experience and develop new features.
Marketing Communications
With your consent, we may send you promotional emails about new products, special offers, and sustainability initiatives. You can opt out at any time.
Data Protection & Security
Security Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All payment information is encrypted using SSL technology.
Data Storage
Your data is stored on secure servers with restricted access. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy.
Third-Party Services
We work with trusted third-party service providers for payment processing, shipping, and analytics. These providers are contractually obligated to protect your data.
Your Rights & Choices
Access & Correction
You have the right to access, update, or correct your personal information at any time through your account settings or by contacting us.
Data Deletion
You may request deletion of your personal information, subject to certain legal obligations. We will respond to such requests within 30 days.
Marketing Opt-Out
You can unsubscribe from marketing emails by clicking the unsubscribe link in any promotional email or updating your preferences in your account.
Policy Updates
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or website notice.
Effective Date
This policy is effective as of January 1, 2025. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Questions About Privacy?
If you have any questions or concerns about our Privacy Policy or how we handle your data, please don't hesitate to contact us.
support@greenfibre.comRelated Policies: